Terms of Sale

Contract

These Terms of Sale constitute a binding agreement between Repair Community AS ("Company," "we," "us," or "our") and the customer ("you"). By utilizing our services, you agree to adhere to these terms.

Org No: 926191543
VAT: 926191543MVA
Address: Lilleakerveien, 0284, Oslo, Norway

Parties

Seller: Repair Community AS
Purchaser: The individual or entity placing an order for services.

Price

All prices are inclusive of applicable taxes and fees. No additional costs will be charged unless explicitly agreed upon prior to service commencement.

Conclusion of Contract

The contract is binding for both parties once the Purchaser has placed an order and the Seller has confirmed acceptance.

Payment

Methods: Payments can be made via the offered methods, including Vipps.
Timing: Payment is due at the time of booking unless otherwise specified.
Subscriptions: Fees are billed monthly. Subscriptions can be modified, but partial refunds are not offered.

Delivery

Completion: Services will be completed and delivered within the agreed-upon timeframe.
Coverage: Nationwide service is available.
Delays: In case of delays, prior communication will be provided. Premium customers receive priority scheduling.
Risk Transfer: Liability transfers to the customer upon delivery.

Right of Withdrawal

Procedure: To withdraw from a subscription, contact support@repaircommunity.com before the next billing cycle.
Conditions: Withdrawal requests will not be denied.

Returns

Process: To initiate a return or service review, contact sheo@repairable.no.
Refunds: A full refund, minus processing fees, is provided for cancellations before service commencement.
Eligibility: Returns apply only to issues covered under the 6-month warranty.

Service Guarantee

A 6-month warranty covers all services performed. For issues within this period, contact us to arrange a review and necessary re-service.

Subscription Terms

Modification: Subscriptions can be modified or canceled at any time.
Effectiveness: Cancellations take effect from the following billing cycle.

Complaint Handling

For complaints, contact support@repaircommunity.com. We aim to respond within 48 hours and resolve issues promptly.

Dispute Resolution

Disputes unresolved through direct communication will be handled exclusively by the Court of Oslo, under Norwegian law.

Personal Data

Customer data is stored for at least 6 months after the last order to ensure warranty services. All data handling complies with Norwegian privacy laws.

Force Majeure

We are not liable for service failures due to events beyond our control, including natural disasters, government actions, or strikes. In such events, we will notify customers promptly and take reasonable steps to mitigate delays or disruptions.

Miscellaneous

These Terms of Sale are governed by Norwegian law. Any changes will be communicated through our platform.