Dry Cleaning a Down Jacket – Clean and Lofty Again
A down jacket needs gentle care. We professionally clean down jackets and light padded jackets, assessing the fill and shell of each garment before choosing a method – so the down stays lofty and the jacket stays warm. Order online, we pick up at home or work, treat the jacket, and send it back clean.
Cleaning that protects the down
It's the air trapped in the down that keeps the jacket warm, and the wrong treatment can clump or flatten the fill. That's why we handle down jackets gently, aiming to preserve the loft – not just remove dirt. The goal is a jacket that's clean and still as lofty and warm as before.
We assess each garment
A jacket's shell and fill can behave very differently from one garment to the next, so we don't treat every down jacket the same. A professional looks at the garment – the fill and the shell fabric – and picks a method that suits that particular jacket. Cleaning can refresh the jacket and remove body oils, sweat and grime that dull the down over time.
Re-proofing and repairs
The water-repellent finish on a down jacket wears down with use and washing. Alongside the cleaning we can often refresh or restore the re-proofing, so the jacket handles weather and damp better again – see waterproofing. If the jacket has a tear or a seam that has come loose, we can repair that too – see clothing repairs.
How to order
Choose the service and briefly tell us about the jacket and any stains when you order online. We pick the jacket up at home or work, or you drop it off at a service point or partner store – you choose the shipping method in your order. Once the jacket is treated, we send it back to you.
Frequently asked questions
How much does it cost to clean a down jacket?+
The price depends on the jacket and how it needs to be treated. You see the price before you order – see the full price list on our prices page.
Will cleaning ruin my down jacket?+
Not when it's treated correctly. Down can be damaged by the wrong method, which is why a professional assesses the fill and shell of each jacket and chooses a treatment that protects the down and its loft, rather than treating every jacket the same.
Can you remove stains from the down jacket?+
We treat stains according to type and fabric. Don't rub or wash the stain yourself – describe it when you order, and we'll choose the right method. Some stains can be removed completely, others reduced, depending on what it is and how long it has been there.
How long does cleaning a down jacket take?+
It depends on the jacket and any stain treatment. If you need the jacket for a specific occasion, we recommend sending it in good time. You get a confirmation when we receive the garment and can follow the status of your order.
Can you re-proof the jacket at the same time?+
Yes. The water-repellent finish wears down over time, and alongside the cleaning we can often refresh or restore the re-proofing. Tell us you'd like that when you order – see waterproofing.
Ready to fix it?